Airbrush Warehouse is committed to superior customer service, fantastic products and your complete satisfaction!
Dispatch and Delivery
Airbrush Warehouse endeavours to provide prompt dispatch of your orders within 24 hours (upon receipt of your order) from our Sydney warehouse. However, delivery times may vary and are subject to any delays resulting from postal delays.
Please find below estimate shipping times:
Sydney: 2-5 Business Days
Adelaide/Brisbane/Melbourne: 2-10 Business Days
Perth/Darwin: 5-10 Business Days
Regional Areas: 5-10 Business Days
Under the current circumstances please note that dispatch and/or delivery times may vary without notice, though where possible we will advise of any delays.
Returns and Exchanges
Airbrush Warehouse stands by its products. If you're not completely satisfied with your purchase, simply return it to us within 30 days of the purchase date for an exchange or refund. All returns must be in new condition and sent in the original shipping box and packaging. Refunds can only be issued for the original merchandise price you paid - shipping fees are not refundable. Please include a copy of the original receipt or packing slip.
Defective Merchandise Guarantee
All our products are guaranteed against defects in materials and workmanship in accordance with Australian Consumer Law. The warranty does not cover damages resulting from misuse, abuse, accidents, unauthorised modifications, improper installation, normal wear and tear, or any alterations not performed by Airbrush Warehouse. Consumable parts such as gaskets, seals, filters, and other items with limited lifespan, are also excluded from this warranty. In regards to airbrushes specifically, all consumable parts such as nozzles, tips, needles, seals, etc. are excluded from this warranty.
Should you have any queries or concerns, please feel free to contact us via phone or email.
Phone: 0423 220 287
Email: sales@airbrushwarehouse.com.au
Postal Address: PO Box 8116, Norwest, NSW 2153
